Postoperative guidance, operationalized.
SeraSync is exploring ways to make postoperative guidance easier for patients to follow while improving continuity and visibility for clinics.
The Problem
Cataract recovery depends on patient execution.
Cataract recovery depends heavily on patients correctly following postoperative instructions after leaving the clinic. Yet recovery guidance is often fragmented across verbal explanations, printed instructions, medication schedules, and follow-up communication—placing significant responsibility on patients and caregivers during the most critical recovery window.
What clinics provide
- Verbal explanations at discharge
- Printed medication sheets
- PDF reference documents
- Portal messages
- Follow-up calls
What recovery actually demands
- Correct eye drop timing and tapering
- Consistent daily adherence
- Symptom awareness and escalation
- Protocol compliance over weeks
- Coordination between caregivers
~0M
Annual cataract surgeries performed in the U.S.
National Eye Institute – Cataract
0%
Of follow-up calls identified at least one gap in discharge understanding or follow-up care.
JMIR · Effect of Nurse-Led Postdischarge Telephone Calls on Patient Outcomes
0.0%
Of elderly ophthalmic surgery patients experienced at least one medication discrepancy after discharge.
International Ophthalmology · Lu et al. 2025
0%
Demonstrated poor medication adherence during the first postoperative week.
Int. Ophthalmology · Lu et al. 2025
0.0
Average ophthalmology pages/calls received every 24 hours in one tertiary-care workflow study.
Ophthalmology on Call: Evaluating the Volume, Urgency, and Type of Pages Received at a Tertiary Care Center
0
Pages/calls received over a 42-day period in a tertiary ophthalmology workflow study.
Ophthalmology on Call: Evaluating the Volume, Urgency, and Type of Pages Received at a Tertiary Care Center
How SeraSync Works
Discharge guidance, structured into execution.
SeraSync converts the protocol your physicians already define into a structured workflow patients and caregivers can follow—and clinics can monitor.
Patient experience
Recovery without feeling abandoned.
- Daily recover workflows
- Medication reminders
- Audio and written guidance
- Symptom tracking
- Adherence summaries
Caregiver support
Stay involved. Stay informed.
- Visibility into adherence
- Missed medication tracking
- Shared accountability
- Future reminder support
- Real-time recovery view
Clinic infrastructure
Protocols scale without adding staff burden.
- Protocol templates
- Adherence analytics
- Workflow standardization
- Patient monitoring
- Physician controlled AI libraries
AI Integration
Physician-controlled AI guidance.
SeraSync is exploring clinician-guided educational support tools designed to reinforce postoperative instructions outside the clinic.
“When can I shower normally?”
In scope
“Is it normal to feel light sensitivity?”
In scope
“Does my schedule change after a late dose?”
In scope
“I am seeing flashes of light suddenly.”
Escalate
Operational Value
Designed to reduce treatment fragmentation.
SeraSync isn't a replacement for clinical care—it's the connective layer that supports adherence and continuity in the gap between discharge and follow-up.
Patient side
- Clearer recovery guidance from day of surgery
- Improved protocol visibility across the full taper
- Simplified postoperative execution at home
- Caregiver-supported adherence and accountability
Clinic side
- Reduced repetitive clarification burden on staff
- Improved longitudinal visibility into recovery
- Scalable postoperative patient education
- Centralized protocol communication across providers
Current State
Where SeraSync is today.
SeraSync is in Phase I—focused on validating workflow assumptions with practicing ophthalmologists and clinical staff.
Current focus
- Cataract postoperative continuity
- Workflow validation
- Clinician feedback
- Operational pain point analysis
Stage
- Early prototype in development
- No product deployed
- Seeking insight before building further
We’re looking for...
- Ophthalmologists willing to stress-test the workflow and call out what breaks in the real world
- Clinical staff with insight into where post-discharge communication breaks down
- Research collaborators interested in postoperative outcomes and remote monitoring
- Practice administrators, scribes, and techs who see where the current system loses information